Shipping policy
Welcome to Red Theory. We are committed to delivering your orders quickly and safely. Please read our shipping policy carefully before placing an order.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, processing may take slightly longer.
Shipping Time
Standard Shipping
- Estimated delivery time: 4–8 business days across India.
Remote Locations
- Delivery to remote or rural areas may take 7–12 business days depending on courier availability.
Shipping Charges
- Free Shipping on selected products and promotional offers.
- Shipping charges (if applicable) will be displayed at checkout before payment.
Order Tracking
Once your order is shipped, you will receive:
- A shipping confirmation email/SMS
- Tracking details and courier information
Customers can track their orders using the tracking link provided.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Courier service disruptions
- High order volumes
Red Theory is not responsible for delays caused by courier partners once the shipment has been dispatched.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
- Delivery may be delayed or unsuccessful.
- Additional shipping charges may apply for re-shipment.
Damaged or Lost Packages
If your package arrives damaged or appears lost in transit:
Please contact us within 48 hours of delivery with:
- Order number
- Photos of the damaged package/product (if applicable)
We will work with the courier partner to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, contact us:
Red Theory
Email: redtheorystore@gmail.com
Phone: +91 6396611869
Thank you for shopping with Red Theory. We appreciate your trust and support.